We have main channels of support which are Support Ticket and Email.

If you wish to purchase phone support, please see available packages below:

  1. Option 1 – Basic
    Price: $99/monthly
    Details: Scheduled phone call with your client success manager – Monday to Friday 8 AM to 5 PM CST
    Inclusion / limitation: 3 hours phone time per month (consumable).
    NOTE: Does not stack/carry over to the next month
  2. Option 2 – Advanced
    Price: $179/monthly
    Details: Scheduled phone call with your client success manager – Monday to Friday 8 AM to 5 PM CST
    Inclusion / limitation: 6 hours phone time per month (consumable).
    NOTE: Does not stack/carry over to the next month

Please contact your client success manager if you decide to purchase a phone support package.

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