Our main channels of support are Support Ticket and FAQ. The support staff does not have access to phones to make phone calls to customers.

If a phone call is indeed needed, here are our Phone Support Packages:

 

  1. Option 1 – Basic

Price: $99/monthly

Details: Scheduled phone call with your client success manager – Monday to Friday 8 AM to 5 PM CST

Inclusion / limitation – 3 hours phone time per month (consumable). NOTE: Does not stack/carry over to the next month

 

  1. Option 2 – Advanced

Price: $179/monthly

Details: Scheduled phone call with your client success manager – Monday to Friday 8 AM to 5 PM CST

Inclusion / limitation – 6 hours phone time per month (consumable). NOTE: Does not stack/carry over to the next month

 

To submit a ticket, please click here.

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