What purpose is the dedicated IPs for?
Dedicated IP is to be used for setting up your sending profile. Each sending profile is composed of 1 Domain and 1 Dedicated IP
How to Pause a Running Campaign?
To pause a running campaign, please follow the steps below: There are 2 ways to pause your campaign, first, go to Email Marketing > Campaigns > Campaign Status > click Pause inline with the campaign you want to pause Another … Continued
What is your Cancellation Policy?
All our plans are month to month so you can cancel at any time. Please note that we do not provide prorated refunds, meaning we are not able to offer a refund for the current month of service.
How to Add Campaign Triggers?
To add Campaign Triggers, please follow the steps below: MCC Account dashboard > Email Marketing > Campaigns > Create Campaign > Click Advance Options > click Campaign Triggers It will load up the Triggers page > click Add Trigger button … Continued
Where can I find my Referral Link?
To get your referral link, follow the steps below: STEP 1: Login to your MCC Account STEP 2: In your dashboard, go to Account > Referrals STEP 3: Copy your designated referral Link Ways to share your Referral Link: Send … Continued
How to Change Sending Speed of a Running Campaign?
To change the sending speed of a running campaign, you will need to pause your campaign first. To pause a running campaign, please follow the steps below: There are 2 ways to pause your campaign, first, go to Email Marketing … Continued
What is a sending profile?
A sending profile is used for sending out your campaigns. Each sending profile is composed of 1 domain and 1 dedicated IP.
Is there a limit in uploading images or documents in MCC?
There is no limit in uploading images or documents in MCC. However, the system only accepts .htm, .html files and I highly suggest that you create the message using the online editor. But, if you need to, you can convert … Continued
How to check Email List status for a specific campaign?
To check your Email List status of a specific campaign, please follow the steps below: MCC Account Dashboard > Email Marketing > Campaigns > Campaign Reports > Click on your desired campaign > click on the list file (see sample … Continued
How to Merge Email Lists?
To merge email lists, please follow the steps below: MCC Account Dashboard > Email Marketing > Contact Lists > View Lists > check the checkbox of the email lists you want to merge > click List Options > click Merge … Continued