What is a sending profile?
A sending profile is used for sending out your campaigns. Each sending profile is composed of 1 domain and 1 dedicated IP.
Delivery and Information to Yahoo
Yahoo has a complicated filtering setup that uses a variety of techniques to protect their users from unwanted email. They use a combination of rate-limiting and temp failing along with bulk foldering as defenses. Yahoo also uses some lists provided by Spamhaus including the PBL, SBL, and XBL. Yahoo provides whitelisting and … Continued
How to enable Recurring Campaigns option in a New Campaign?
To enable Recurring Campaigns option in a New Campaign, please follow the steps below: MCC Account Dashboard > Email Marketing > Campaigns > click Create Campaign It will load up the Create Campaign page > Fill out all the necessary … Continued
How to download delivered, bad email, timed out, blocked, and other emails lists
To download delivered, bad email, timed out, blocked, and other email lists, please follow the steps below: Go to Email Marketing > Contact Lists > View Lists > click the email list of your choice > click Filtered By button … Continued
How to view running campaign and status?
To view running campaign and status, please follow the steps below: MCC Account Dashboard > Email Marketing > Campaigns > Campaign Status
Built in Data Scrub vs. Paid Email Verification
Our system has a built-in data scrub and we are basing it with the system’s historical data that consist of spam traps, frequent complainers, bad addresses but NOT unsubscribers. On the other hand, we also have our Email Verification Tool … Continued
What does Server Down/No Ping mean?
If you encounter this error and the server is provided by us, please enter a support ticket and our support team will look into the issue. If the server is provided by yourself/third party, then first try clicking the … Continued
What’s the most amount of emails I can send a month?
There truly isn’t a limit on the number of emails you can send. If you have a large database of contacts, you can send over 10 million emails a month. Kindly reach out to your client success manager for large … Continued
How to adjust my simultaneous campaign?
Every plan has a designated simultaneous campaign limit. To request for adjustment, kindly contact your assigned customer success executive.
Engagement Scoring
Engagement Scoring is a way to tell which emails are the most effective. Each email address starts at zero points and goes up and down depending on actions that occur. Action Scoring List: 5 points for View 10 points for … Continued